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What Happens to a Related Chat Transcript When a Lead is Converted?

Knowledge Article Number 000205513
Description A Chat Transcript can be associated to a Lead record either during a Chat or when it is ended.  When that Lead is converted, is the Chat Transcript re-parented to the newly created Contact, Account, and Opportunity?  
Resolution During a Lead conversion, the Chat Transcript does not get re-parented to the resulting records.  The only records that are re-parented during Lead conversion are Activities (Tasks/Events) and all other related list items are not.  

Here is an existing IdeaExchange posting on this feature request: Lead Conversion - Allow mapping of all Lead Related Lists




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