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How to stop getting email alerts from

Knowledge Article Number 000205572
Description How do I stop receiving email alerts from or if a user does not want to receive any Salesforce maintenance notification from Production or Sandbox.
Resolution This feature can be turned off for Premier customers by a Salesforce support representative.  Please log a case and this will be turned off on a user by user basis.

If you do not want to receive alert emails that are NOT related to your current sandbox instances, this is not yet possible. 


After a sandbox refresh, sandbox instances normally change from one instance to another. 

Premier Alert recipient can either ignore "all" sandbox related emails, or continue receiving such emails, even if it is not related to their current sandbox instance. 

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