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Unable to add a social account or Topic Profile to a column in a Social Studio Engage

Knowledge Article Number 000205632
After you register Social Accounts to or create Topic Profiles in Social Studio, you can add the relevant ones to the workspaces in your Organization. This allows Users in the workspace to only see the Social Accounts and Topic Profiles that are relevant to the workspace instead of all of the ones added to your Social Studio Organization.
Ensure that you have added the Social Accounts and Topic Profiles to your Workspace if they're registered or created, but are not available to select in your Engage columns. You can only select Social Accounts or Topic Profiles in your Engage columns that are also added to your Workspace.

For instructions, see Adding Social Accounts to a Single Workspace and Adding Topic Profile(s) to a Workspace.

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