Print this page Calibration - Calibration table returning incorrect results

Knowledge Article Number 000206189
Description Users may have noticed that the Calibration table returns incorrect results.  A couple of known issues include:
  • Request State column doesn't show the correct state of the performance summary
  • Link to the performance summary redirects to the self summary
  • Changes to a user's rating are not saved
Resolution To resolve the issue you need to add a filter on the Question Set Type field to your underlying Calibration reports:

1. Go to the Calibration tab

2. Select your report from the picklist

3. Click on the 
View/Edit Report link

4. Click the Customize button

5. Add the following filter: Question Set Type equals Manager Summary and save the summary

User-added image

After doing that navigate to the Calibration tab and it should be returning accurate results and behaving as expected.

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