Error: "Email Template limit exceeded"
|Knowledge Article Number||000206211|
If you received the "UNKNOWN_EXCEPTION, Email template limit exceeded." or similar error message, this is because a new limit has been placed on the number of email templates within all Free and Trial Organizations. The limit has been set to 500.
Before you create a case with Support, please review our documentation on Managing Email Templates.
If you've reviewed the relevant documentation and you require assistance in enabling this feature, please take the following steps:
1. Have a System Administrator log a Case with Salesforce Support.
2. Please include all important details including a business case for the request.
3. Support will review the Case and will take action as needed.