Standard buttons are missing from related list console components
|Knowledge Article Number||000206290|
I added a related list console component and when I go to the console, I see the related list and the related records, but I don't see standard buttons. For example when I view the Activity History related list, I don't see the "Log a Call" and "Send an Email" buttons.
This is currently working as designed, related list components don't include all standard buttons. As a workaround you can create publisher actions that would have the same functionality as the buttons that are missing, for example you can replace the "Log a Call" button with a Log a Call action and the "Send an Email" button with a custom publisher actions that renders an email publisher.
Similarly related list icon will also not show up in related list of custom console