Is there a limit on the number of characters for the "Specify From Address(es)" values on Case Feed layouts?
|Knowledge Article Number||000206317|
|Description||When modifying a Case Feed Layout and trying to modify the "Specify from Address(es)" fields I can see that the results are being truncated / not saved. Is there any limit to the number of addresses that can be used?
|Resolution||You can add multiple email addresses there but there is a limit of 254 characters. If you add 255 characters or more the additional characters will be truncated upon saving the Layout settings.
Please be mindful when adding multiple addresses and make sure that you're not exceeding the limit because the page will allow you to save, it won't display any warning or error message.