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Salesforce for Outlook system tray icon disappears

Knowledge Article Number 000206457
After running the Salesforce for Outlook, or restarting the computer, the Salesforce for Outlook system tray icon at the bottom right corner of the screen disappears

The icons for installed applications are hidden in the Windows Notification area and you would need to manually unhide them

when you have hidden icons an arrow appears next to the Notification Area at the bottom right corner.

You can check out this link by Microsoft for information on this feature


To always show Salesforce for Outlook icon on the taskbar:

1- Right-click an empty area on the Taskbar, and then click Properties

2- Under Notification area, click Customize.

3- Select the Salesforce for Outlook from the list of Icons and select Show icons and notifications from the drop down on the right under Behaviors and then click OK.

User-added image

4- Your SFO icon should show up in the System tray now, even if you restart your computer


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