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What's the impact on user records that exist in sandbox, but not production, when using the Match Production Licenses tool?

Knowledge Article Number 000206488
Description What's the impact on user records that exist in sandbox, but not production, when using the Match Production Licenses tool?
Resolution The actual User records will not be impacted.

The license copy tool only updates license counts and types relating to users. It will not modify or delete a User record.  However, if the license count goes down in sandbox to match production and existing users from production for any of the user licenses exceed the allowed license count, errors with user updates/creation will occur until enough users have been deactivated to be in compliance with the new license counts.




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