Unable to test Communities in my Sandbox
|Knowledge Article Number||000206495|
Are you interested in Communities, but you'd first like to test it in your Sandbox Organization? No problem. Learn whom to contact to request the feature in your Sandbox below.
Note: Support is unable to activate this feature for you.
|Resolution||First, you'll need to contact your Account Executive (AE) to have them set you up with a Communities Trial. Once this has been provisioned by your AE, you can perform either of the following steps:
1. Navigate to Setup | Company Profile | Company Information.
2. Click Match Production Licenses.
The "Match Production Licenses" button will not be available on a sandbox if its production organization is running a different release version than the sandbox, such as during the Sandbox Preview period. In most cases, license types may be manually matched by Salesforce Support as described above. For more information on "Match Production Licenses" button
Communities Implementation Guide
Portal Migration Cheatsheet