Print this page

Auto-Response Message Sender Addresses Security Requirements

Knowledge Article Number 000206642
Description Administrators may notice post release Winter '15, Auto-Response 'From' email addresses must now be a valid authenticated email address.  

Previously, there were no requirements for this address, which meant that deceiving and potentially malicious emails could be sent out from a Salesforce Organization.

Resolution The email address shown in the From line on auto-response messages now must be one of your verified organization-wide addresses, or the email address in your Salesforce user profile.  

promote demote