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Which Email Limit is Being Used?

Knowledge Article Number 000212113
Description When to use these Email limits?

1. Maximum Single Email Message Recipients Per Day
2. Daily Massmail Limit
3. Maximum Number of Workflow Emails Per Day
4. Individual Emails
Resolution Maximum Single Email Message Recipients Per Day

Any emails that are sent through a single email message call. This includes references to external email addresses and email addresses of users, but not references to User ID

Example: Emails sent through Apex, including triggers, classes, and buttons


Daily Massmail Limit

Any emails that are sent through the "Mass Email Contacts" or "Mass Email Leads" function through the user interface or Setup menu

Example: Emails sent by navigating to the Contacts tab and click on the "Mass Email Contacts" link in the lower right


Maximum Number of Workflow Emails Per Day

Any email alert that is sent as part of a workflow action

Example: Email alerts defined by navigating to Setup | Workflow & Approvals | Email Alerts


Individual Emails

Any email sent individually from a particular record
NOTE: There is no limit to the number of individual emails that can be sent

Example: Emails sent to one Contact from that Contact record


See also:
Email Limits
General Email Limits

 




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