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Can dashboard filter override source report filter

Knowledge Article Number 000212138
Description User has created a report on an object and one of the filter is

<< Field Name >>   not equals  ""

If the user tries to use the following filter in dashboard

<< Field Name >> equals ""

it will still show the records where the << Field Name >> not equal to blank
Resolution This is working as designed.

Dashboard filtering is to provide an easy way to filter the dashboard for each user.

Use Case

Sales Head could do a report on sales across each region
Region can be used as a filter for Dashboard

So if Sales Manager of North America needs to look at the sales only for their region the filter can be used to filter only those data that is of value to their region

So in essence the dashboard gets a subset of data from the source report.

To learn more about "Dashboard Filter" click on Filter Dashboard Data




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