Work.com: Calibration - Do not have access to edit answers
|Knowledge Article Number||000212164|
|Description||Customer Description: When using the calibration tool I get an error message if I try to give a value to a calibration question if it had a blank value to begin with. If the value was already assigned, I can update the field, but I can't give it a value.
Steps to recreate:
1. Navigate to Calibration tab
2. As an Admin, try to make changes to a question that does not have a previous answer
3. Receive error message that says: "Error You do not have edit access"
|Resolution||This error message is due to the fact that the summary you are trying to edit has not yet been saved by the owner/writer of the summary. Once the owner/writer opens and saves a draft (even if the draft is blank) you will be able to make edits in Calibration.