Print this page Calibration - Do not have access to edit answers

Knowledge Article Number 000212164
Description Customer Description: When using the calibration tool I get an error message if I try to give a value to a calibration question if it had a blank value to begin with. If the value was already assigned, I can update the field, but I can't give it a value.

Steps to recreate: 
1. Navigate to Calibration tab
2. As an Admin, try to make changes to a question that does not have a previous answer
3. Receive error message that says: "Error You do not have edit access"
Resolution This error message is due to the fact that the summary you are trying to edit has not yet been saved by the owner/writer of the summary. Once the owner/writer opens and saves a draft (even if the draft is blank) you will be able to make edits in Calibration. 

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