How are People and Groups searched in Salesforce1?
|Knowledge Article Number||000212221|
|Description||Starting Spring '15 There are more data returned when searching in people and groups within Saelsforce1.|
|Resolution||Salesforce1 used to only returned search results for People or Groups whose names started with the search term, only searching the NAME field.
Starting Spring '15, all versions of the Salesforce1 app find people and groups that contain all of the words in the search term within any of the fields on these objects. But matches on the Name field are ranked as more relevant than other matching fields.
A user searching for customer support sees results for a group named “Customer Support,” as well as a group with “We support our customers” in the group’s description. But "Customer Support" will rank higher as more relevant.