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Convert portal accounts to person account records

Knowledge Article Number 000212274
Description I need to convert my Portal Account in Person Account. How should I go about that?
Resolution  
Accounts that are portal enabled can't be converted to a person account record. The workaround is to clone or copy the record and then convert the record after. Converting these records will show the error listed below:
  1. For each intended Person Account, one (and only one) Contact record exists under the Account record.
  2. The Account and Contact have the same record owner.
  3. The Account and Contact have the same currency values (if applicable).
  4. The Parent Account field on the Account and the Reports To field of the Contact are both blank.
  5. The Account is not set as the Parent Account of any other Account records.
  6. The Contact is not set as the Reports To of any other Contact records.




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