Print this page

Insufficient Privileges when creating new quote

Knowledge Article Number 000212322
Description Users gets "Insufficient Privilege" error when creating a new Quote. 
Resolution This happens if the Price Book default access is set to 'View Only'. 

To resolve this you can share the Price Book with the user or you can edit the Organization Wide Defaults (OWD) for the Price Book object from 'View Only' to 'Use'. To edit the OWD see the below steps: 
  • Click Setup | Security Controls | Sharing Settings |
  • Click Edit | Go to Price book
  • Change Default Internal Access to 'Use' then Save
NOTE: An email notification will be sent to the Administrator indicating "Your request to change your Organization-wide sharing defaults has successfully completed. 

User should be able to create a Quote without getting any error message

promote demote