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Goals - Sharing Goal Templates in Work.com

Knowledge Article Number 000212361
Description When the Goal Template Package is installed a Goal Template Administrator permission set is created.  Despite the name, this permission set doesn't grant a user access to all Goal Templates, only ones they created.
Resolution

The Goal template package introduces 3 objects to an org:

  • Goal Template
  • Metric template
  • Task Template


The Goal Template has a master-detail relationship with the other two objects, so sharing the Goal Template alone will give access to the associated Metric Templates and Task Templates.

Since these are regular Salesforce objects sharing can be done in any number of ways including:

  • Manual Sharing
  • Sharing Rules
  • Setting Modify All/View All on the Goal Template object in either a profile or permission set




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