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Mass Email: Limited feature availability based on Organization Edition

Knowledge Article Number 000212380
Description The full functionality of Mass Email is currently available in the following Salesforce Org Editions:

Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions

The above Org Editions allows properly provisioned user Profiles to send Mass Emails to Contacts, Person Accounts, Leads, and Users.

System Administrators in other Org Editions not noted above may see limited functionality for Mass Emails.
Resolution Other Org Editions, such as Contact Manager Edition will have the ability to utilize the Mass Email to Users feature.

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