Why is Case "Asset" field not available in "Activities with Cases" Standard Report?
|Knowledge Article Number||000212429|
|Description||Case Asset field is not available in Standard Report on Activities with Cases|
|Resolution||Case Asset field is hidden by default to all profiles including the system administrator. Hence this is not visible in any of the standard report type on cases
To have the case "Asset" field visible on case reports do the following steps:
Make the Case Asset Field visible to the required profile:
Once done Create Custom Report Type with cases as primary object and activities as secondary object
Refer to the following document for creating customer report type - Custom Report Type