Work.com: Performance summaries - How long does it take for users to receive the automatically generated email for an invitation to complete a summary
|Knowledge Article Number||000212518|
|Description||How long does it take for users to receive the automatically generated email for an invitation to complete a summary?|
|Resolution||As soon as the Work.com Admin receives the confirmation that users have been successfully added to the cycle and the cycle has been deployed( Cycle status = Started), the auto generated email goes out to the users in a few seconds inviting them to complete a summary.
To confirm if a user was added to the cycle successfully. You can check this by going to the People 'a page.
And then search for user's(subject's) name. The summaries assigned to him/her will be displayed.
If the user is part of the cycle and has not received the email for some reason then they can still access the summary request from the Action Required view under the performance tab.