"Our dilemma is that we hate change and love it at the same time; what we really want is for things to remain the same but get better." — Sydney J. Harris
Effective change management lays the foundation for a well-adopted Salesforce application. It requires proper planning and strategy building. Are you trying to determine what strategy you can employ for your organization? Have you taken into consideration all three tenants of people, process, and technology that will help you determine the best change management approach for your organization? Have you ever wondered how other Salesforce customers manage change?
Join us for a virtual best practices discussion with other Salesforce customers to collaboratively determine the characteristics of how to effectively manage change.
Some of the key areas we will discuss include:
Role and Responsibilities for managing change in your Salesforce org
Incentivizing end user change - "What's In It For Me"
Program governance - change control board and/or steering committee
Change processes for implementing new features (cadence and communication)
Options for managing sandbox development through deployment (to production)
Primary stakeholders involved with managing change and governance strategies.
You will walk out of this Circles of Success best practice discussion with:
An understanding of the three tenants of change management (people, process, technology)
Recommended approaches on how to effectively manage change in your organization
Tools and techniques that have made other customers successful in managing change in their organizations
Access to a PC or Mac with ability to install GoToWebinar
Success Community Topics:
Any discussions/collaboration on the Salesforce Success Community relevant to this Roundtable will be tagged with the following Topics.