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CSV file location for FTP imports in Microsoft Dynamics CRM (Version 4)

Knowledge Article Number 000212872

As a part of the FTP process for Microsoft Dynamics CRM (version 4) Integration, a CSV file is created in the c:\Windows\System32\ directory before being uploaded to the FTP.


FTP access error message

If your Microsoft Dynamics CRM user profile doesn't have access to the System32 directory, your sends will fail with this error:

"ERROR CMG Send "Error during send processing." "ExactTarget.MSCRM4.BusinessLogic.Connector.ExactTargetSendException: Error in import process. Send will not be processed. --->
System.UnauthorizedAccessException: Access to the path 'C:\Windows\system32\*.csv' is denied."

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