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Work.com: Recognition - Why can't I edit custom fields on the Reward object through the UI?

Knowledge Article Number 000212925
Description

Why can't I edit custom fields on the Reward object through the UI?

Resolution

You can add custom fields to the Reward object, but you will not be able to edit the values for these fields through the Reward detail page. These fields appear in the page layout, but when users try to edit the record the custom fields will be hidden. This is by design, as allowing users to edit Reward records could be problematic especially if that reward has been given to a user.





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