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Required Marketing Cloud API User permissions for a Microsoft Dynamics CRM Integration

Knowledge Article Number 000212970
Description

Microsoft Dynamics CRM Integration with Marketing Cloud requires that an API User is set up prior to installation. The purpose of the Marketing Cloud API User is to facilitate communication between Microsoft Dynamics CRM and the Marketing Cloud platform.

Resolution


Required permissions: 
 

  • API User.
  • ​Grant the User access to the Web services.
  • Administrative Data Management. 
  • Manage Data Extension Data and Retention Policy.
 

Enable required permissions


1. Click Admin | My Users.
2. Click the name of the User that will be the API User.
4. Select the following checkboxes:
  • API User.
  • Grant the User access to the Web services.
  • Administrative Data Management.
  • Manage Data Extension Data and Retention Policy.
5. Click Save.




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