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Paste HTML Template not displaying correctly

Knowledge Article Number 000213114
Your email created using a Paste HTML Template isn't displaying correctly and the first content area isn't accessible in edit mode. 

This is because a meta tag within the template's HTML code will cause the email to display incorrectly and cause the first content area to be inaccessible in edit mode.  You can use a meta tag to describe or set various properties of the HTML page. Depending on the content within the meta tag, issues will occur when displaying the content of the email or the account will become difficult to navigate. 

Resolve the issue in one of two ways:
  • Remove the entire meta tag from the template's HTML code. 
  • Edit it to ensure it's closed off.

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