Contact History displays status of CurrentlyWaitingInSameInteraction
|Knowledge Article Number||000213158|
Learn why Contacts display the CurrentlyWaitingInSameInteraction status in Contact History in Journey Builder Interactions.
When an Interaction is created, it's defaulted to a single entry mode. This means that a Contact can only exist in an Interaction at one point. The Contact may re-enter the Interaction once it has exited, but cannot exist in the same Interaction more than once.