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Can the Salesforce Marketing Cloud Connector use the Master-Detail look up method within Salesforce?

Knowledge Article Number 000213180
Resolution
The Salesforce Marketing Cloud Connector cannot use the Master-Detail look up method (object relationship) within Salesforce. Salesforce has three settings as to how objects related to each other. See Relationships Among Objects for more information.

The Master-Detail look up method is a parent-child relationship between objects. Because the child objects inherits the parent's security settings and deleting a parent object deletes all of the child objects, it disrupts how Salesforce Marketing Cloud Connector writes to Salesforce Objects in the integration (such as passing back tracking information). Therefore, it is advised not to use the Salesforce Marketing Cloud Connector with a Master-Detail look up method.




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