Print this page

"Error creating Send definition" in Marketing Cloud Connector V5

Knowledge Article Number 000213188
Description
Your email Sends will fail if the following occurs to the Default Commercial Send Classification: 
 
  • It's not present within the Marketing Cloud Account that integrates your Salesforce instance.
  • It's has been modified or renamed.
-If it's renamed, the Send fails because the system is unable to find it.
  • The description changed.
Resolution
To resolve the issue, set the Default Commercial Send Classification back to its original settings. You can also create a new Send classification to match your preferred naming convention, but the original Default Commercial Send Classification must remain unchanged.
 

Default Commercial Send Classification settings

 
Property Name
Property Value
Name
Default Commercial
External Key
Default Commercial
Description
Default Commercial Send Classification




promote demote