Error when modifying a license in LMA: Cannot edit Status on a license that is Provisioned.
|Knowledge Article Number||000213239|
|Description||Error occurs when editing a license in LMA:
Cannot edit Status on a license that is Provisioned. Please contact Support for more details / Status
|Resolution||This is working as expected.
The partner cannot update certain license records in their LMA because they are an AppExchange checkout partner.
When a customer purchases their application directly from the AppExchange we create the license record but lock it so only the system can increase / decrease the license count. If the end customer wants additional licenses they simply go back to the AppExchange and change their subscription.
Please refer to the following for more info: