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Track Data in Entry Events or Decision Splits in Journey Builder Interactions

Knowledge Article Number 000213371
Description
Learn if you can populate Tracking Data from the Email application to Contact Builder.
Resolution

There's currently no systematic process to populate Tracking Data from the Email application to Contact Builder. 

As a best practice, use Query Activities in the account to drop the desired Tracking information into a Data Extension. The Data Extension can then be linked to Contacts using an Attribute Group. Once linked to an Attribute Group, the Tracking Data will be available to use in Entry Events and Decisions Splits.

If you'd like this type of aggregate Data Extension to be created on your behalf, contact your Account Executive for more information.




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