Send SMS and/or Send Push Activities are missing in Journey Builder Interactions
|Knowledge Article Number||000213379|
If some users in the Account can see SMS and/or Send Push Activities, but others cannot, there is a resolution. Learn the assets that are needed in order for Send SMS and Send Push Activities to be activated in Journey Builder Interactions below.
Visibility of these Activities is controlled for a User by the Marketing Cloud Extension Manager app. Contact your Account Administrator and request that they follow these steps:
1. In the Salesforce Marketing Cloud, go to Platform | Marketing Cloud Extension Manager.