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Why are "Name" (Who) and "Related To" (What) fields not available in standard report on Event and Task?

Knowledge Article Number 000213566
Description "Name" and "Related To" fields are not available by default in Standard Report on event or task.
Resolution "Name" and "Related To" fields are hidden by default to all profiles including the system administrator, hence this is not visible in any of the standard report type on cases.

1) To have the "Name"  field visible on activity reports please perform the following steps:

a) In order to make the Task and Event 'Name' field visible to the required profile:
  • Click on Your name > Set Up > Administer > Security Controls > Field Accessibility
  • Choose Event > View By Fields > Name
  • Choose the Field Access For the required profile as Read only or editable as per requirement.
b) in order to make the field available in page layout:
  • Click on your name > Set Up > Build > Customize > Activities > Event Page Layouts
  • Edit the appropriate page layouts you want this field to be available in.


2) To have the 'Related To' field visible on activity reports please perform the following steps:
a)
In order to make the Task and Event 'Related To' field visible to the required profile:
  • Click on Your name > Set Up > Administer > Security Controls > Field Accessibility
  • Choose Event > View By Fields > Related To
  • Choose the Field Access For the required profile as Read only or editable as per requirement.
b) In order to make the field available in page layout:
  • Click on your name > Set Up > Build > Customize > Activities > Event Page Layouts
  • Edit the appropriate page layouts you want this field to be available in.
3) Repeat the same for the Task object as well.

Once done Create Custom Report Type with Activities as primary object and no secondary object is needed unless you are planning to report on some object with activities
Refer to the following document for further information about creating customer report type:  "Custom Report Type"




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