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Link to YouTube is broken on mobile devices in a Marketing Cloud email

Knowledge Article Number 000213583
Description
Links to YouTube videos that use query string parameters can cause issues or break on some mobile devices when the links are wrapped for tracking. You can use the shortened version of the YouTube link to resolve the broken link, outlined below. 
Resolution


How to find the shortened link


1. Go to the video within your chosen browser on a desktop or laptop computer. 
2. Below the video player, click on "Share" (underneath the "views" information).
3. Copy the provided shortened URL for use in your email (i.e.: http://youtu.be/XXXXXXXXXX) 
 
Example standard URL with query string parameter that causes issues:

http://www.youtube.com/watch?v=XXXXXXXXXX 

Shortened version URL without the query string parameter:

http://youtu.be/XXXXXXXXXX




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