Print this page

Community User assigning a task to Salesforce Internal User

Knowledge Article Number 000213588
Description Is it possible for a Partner Community User to create and assign a task to an Internal User?
Resolution This requirement can be fulfilled by setting the 'Default External Access' for User object to "Public Read Only". But the decision of making the User Object as "Public Read Only" for "External Access" is solely based on the organization decision. Hence System admin must consult with right people before making the decision

In order to make User Object as "Public Read Only" for "Default External Access" can be done by following the steps:
  • Setup | Security Controls | Sharing Settings | Edit
  • Set "User" object to Public Read Only for “Default External Access”
  • Save the changes.
Once this is done, Community Users would be able to assign tasks to Salesforce Internal users manually.

promote demote