Print this page

Best Practices on Embeding a video within the Marketing Cloud

Knowledge Article Number 000213696

Try these best practices

  • Include a link to whichever video site is hosting your videos.
  • It's possible to use the embed code generated by services such as YouTube. You can grab that HTML code and paste it into an HTML Only content area. However, this can present some difficulties as email clients such as Outlook may not allow that kind of interaction to take place.  It also may cause some Deliverability issues.
  • If you'd like to insert a video like you'd insert an image, you'll need to contact your local Administrator of your Email/HTML content or if you'd like the Salesforce Marketing Cloud to assist with this, please contact your Account Executive about what our email design teams can do to improve your Email content. 

Want to learn more? Check out this helpful blog about Using embedded video in email to create a Dynamic Inbox.

promote demote