Why can't I see certain actions when creating Macros?
|Knowledge Article Number||000213741|
|Description||When trying to create instructions for a Macro some actions are not visible even though they are already added on the page layout, how can I fix this?
|Resolution||Global Actions still depends on "Record Type".
It is possible that the record you're triggering the macro on is using a global action that's not associated to a record type.
This can be verified by going to: Setup | Create | Global Actions | Actions, once there click on Edit, and ensure that the "Record Type" option has the correct Record Type selected.
Once set, the global action should be available for Macro instructions.