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View Unsubscribe Details in Marketing Cloud Subscriber Lists

Knowledge Article Number 000213843
Description

Here's how to view the subscription Status, Unsubscribe date, and Unsubscribed Reason for any unsubscribed email addresses from a Subscriber List:

Resolution

 1. Go to Email | Subscribers.
 2. Click the name of the list containing the subscriber.
 3. Click Search.
 4. Under "Criteria":

  • Search where: select either Email Address or Subscriber Key.
  • Is equal to: enter the Email Address or Subscriber Key value.

     

5. Click Find Now.
 6. In the results, select the subscriber.
 7. Click View Properties.
 8. Click Lists.
 9. Select the list name.
10. Click Details.





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