Drag and Drop Image into Email Template/HTML
|Knowledge Article Number||000213897|
|Description||Request to be able to drag and drop image into Email or HTML template without attaching image to template itself through Rich Text Editor functions.|
There is no drag and drop functionality in RTA fields. HTML templates, nor in Email. You can add the images via the image icon on the RTA field, which will have you select the file you want to add, but drag and drop was never a capability. There may be apps on the appexchange that can allow for this functionality, but standard Salesforce functionality does not offer this.