Print this page

Error when creating an opportunity from an account.

Knowledge Article Number 000213898
Description When I try to create an opportunity from an account, I receive some error.

Error: Value does not exist or does not match filter criteria.
Resolution This error is usually thrown when the Filter Criteria on a lookup field is not met-however if it's being thrown when creating a new "Related" record (for example, an Opportunity record related to an existing Account record)-try Editing and Saving the master Account record.  Most likely there is a lookup field on this record that no longer meets the Lookup Criteria.

To resolve this, either change the field value to match the current Filter Criteria or modify your Filter Criteria to accommodate the existing value.

promote demote