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"Unexpected error" when clicking "Resubscribe" or "Unsubscribe"

Knowledge Article Number 000213918
"Unexpected Error" displayed when clicking "Resubscribe" or "Unsubscribe" for certain Users in Marketing Cloud. 

This issue can arise if the API User set within the Configuration settings doesn't have the appropriate permissions.

Steps to resolve

1. In Marketing Cloud, click Admin | My Users
2. Select the integrated User who is seeing the error. 
3. Click Edit.
4. Select API User and Grant User Access to Web services permissions. 
5. Click Save.

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