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Links created in Chatter Answers rich text editor result in the URL in parenthesis next to link's text

Knowledge Article Number 000214015
Description Entering in a hyperlink when answering a Chatter Answer's question shows the URL to the side of the text instead of allowing you to click on the text.

For example, linking the text "Salesforce" to the URL: in your answer or reply will actually post as:

Salesforce (

Chatter Answers link result

Resolution Not masking URLs which don't match the link's text is intentional and by design to help prevent the use of links pointing to malicious URLs containing potential security threats.

It is not possible to modify, configure, or set preferences for this feature. The only recommendation available is to match the actual link's text to that of the URL when creating links in Chatter Answer replies.

See Also:
Enabling Chatter Answers
Replying to a Question
Using Rich Text Area Fields
Using the HTML Editor
Chatter Answers (Q&A Tab) private and public question behavior and considerations in Communities

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