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Unable to click Subscription Center links in Marketing Cloud Connector

Knowledge Article Number 000214346
Learn why you may be unable to click on the Subscription Center links in the footer of an email when sending below. 

The Subscription Center links are not populated when sending emails through Salesforce because Salesforce doesn't pull the subscriber information into the email.

To resolve the issue, you can either:

  • Use the default tag set for Salesforce Sends. 
  • Remove the Subscription Center link from the footer of the email to add a customer footer in the Delivery Profile

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