No new Data Points are entering the tool in Email Client Monitor
|Knowledge Article Number||000214381|
Data Points have stopped loading into Email Client Monitor, even though the messages have the pixel included in the HTML.
Email Client Monitor has a strict limit of 2 million data points per month. Once 2 million data points have been reached, then no more will be aggregated for the remainder of that calendar month.
This is a strict limit in place by Return Path, and cannot be altered. It's not possible to purchase additional monthly data points.