Training is an important element of Success! Come join this session to discuss and learn from other Salesforce customers on how they are leveraging end-user training techniques to increase adoption and empower users. This session focuses on the framework used to design and deliver an effective end-user training program. Education is an ongoing journey. Get started on the right track!
Some of the key topics we will cover include:
Why end-user training is important
How do design and deliver the right training plan for your organization
How to measure and reinforce success for your training and offer ongoing education
Join us along with a number of other like-sized Salesforce customers in a moderated discussion on how to best manage your end-user training. Ask questions, share ideas, discuss, and engage – that's the blueprint for a successful Circles of Success best practice discussion!
Business users with a basic level of Salesforce knowledge.
You will walk out of this Circles of Success best practice discussion with:
A training framework that you can use
The ability to address common adoption challenges with CRM
A list of initial and long-term training goals
Access to a PC or Mac with ability to install GoToWebinar
Success Community Topics:
Any discussions/collaboration on the Salesforce Success Community relevant to this Roundtable will be tagged with the following Topics.