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Circles of Success - Train End-Users for Faster Adoption

Knowledge Article Number 000214810

CoS Logo - Ask Questions. Share ideas. Succeed.
Train End-Users for Faster Adoption

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Training is an important element of Success! Come join this session to discuss and learn from other Salesforce customers on how they are leveraging end-user training techniques to increase adoption and empower users. This session focuses on the framework used to design and deliver an effective end-user training program. Education is an ongoing journey. Get started on the right track!
Some of the key topics we will cover include:
✓Why end-user training is important
✓How do design and deliver the right training plan for your organization
✓How to measure and reinforce success for your training and offer ongoing education
Join us along with a number of other like-sized Salesforce customers in a moderated discussion on how to best manage your end-user training. Ask questions, share ideas, discuss, and engage – that's the blueprint for a successful Circles of Success best practice discussion! 

Target Audience
✓Business users with a basic level of Salesforce knowledge.

Learning Objectives
You will walk out of this Circles of Success best practice discussion with:
✓A training framework that you can use
✓The ability to address common adoption challenges with CRM
✓A list of initial and long-term training goals

✓Access to a PC or Mac with ability to install GoToWebinar

Success Community Topics:
Any discussions/collaboration on the Salesforce Success Community relevant to this Roundtable will be tagged with the following Topics.

For more adoption resources check out the Achieve More Hub


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