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Change Set Error: Duplicate case team entry for

Knowledge Article Number 000220054
Description

We'll go over what you can do to so you no longer get at Change Set Error when validating or deploying an inbound change set. 




 

Resolution The quick solution is to remove the predefined case team on each rule that may have one added.

To do this go to the source org, click Edit next to the rule entry. In "Step 4: Optionally, select predefined case teams to add to the case", remove all case teams that may have been added. This has to be done in every rule entry of the assignment rule.

Once removed, create a new outbound change set and upload to the destination org.

 




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