Can a visitor be offered multiple chat invites if they qualify?
|Knowledge Article Number||000220217|
|Description||If a visitor is on a webpage and meets the criteria for multiple automated chat invite buttons, when they decline the first invite, will they receive an invite from the next automated chat invite button they meet the criteria for?|
|Resolution||The visitor will only see an invite for the first automated chat invite button they meet the criteria for. If you have multiple automated chat invite buttons coded onto one webpage, the first button the visitor meets the criteria for will be the only invite they see. If they decline that chat invite, they will not receive another invite until they refresh or leave and come back to that page.|