Print this page

Publish button missing in Article Edit Page

Knowledge Article Number 000220237
Description If you have a user who is trying to publish, but can't see the Publish button, it could be because of the Publish Article Action hasn't been added to the group the user is assigned to. We'll walk you through how to fix the problem.

1. Click Setup.
2. Under Builder, click Customize.
3. Click Knowledge.
4. Click Article Actions.
5. Click Edit.

On the Publish Article Action field, you may choose All- this will reveal Publish Button for all Article Managers (user with Manage Article permission) with CRED permission on respective article types or choose specific public groups.

promote demote