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Why some Country & State values appearing again on State & Country mapping page even after enabling the State & Country Picklist field?

Knowledge Article Number 000220488
Description Despite scanning and mapping all the State & Country occurrences with standard Salesforce State & Country values before enabling the State & Country Picklist feature I am still finding some remaining values under the Convert Now page.
Resolution This may occur if a user maps a record's State & Country value to "Unknown value" prior to enabling the feature.

When "Unknown value" is selected the record maintains its original State and/or Country values and will continue to appear on the Convert Now page.




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