Why some Country & State values appearing again on State & Country mapping page even after enabling the State & Country Picklist field?
|Knowledge Article Number||000220488|
|Description||Despite scanning and mapping all the State & Country occurrences with standard Salesforce State & Country values before enabling the State & Country Picklist feature I am still finding some remaining values under the Convert Now page.|
|Resolution||This may occur if a user maps a record's State & Country value to "Unknown value" prior to enabling the feature.
When "Unknown value" is selected the record maintains its original State and/or Country values and will continue to appear on the Convert Now page.