Identity validation required for each login to Marketing Cloud
|Knowledge Article Number||000220671|
Identity Validation stores a token in the browser's cache once the authentication has been processed. If you open a new browser, the new browser prompts the authentication process.
Each browser stores the authenticated token until one of the following occurs:
If you're getting prompted to re-authenticate every time you log in, your browser might be configured to delete browsing history when closing your browser window. There are two ways to keep this from happening on a regular basis.
Configure your browser to not delete your browsing history upon exit
Configure IP Whitelisting for the account
IP Whitelisting is an alternate method of two-factor authentication. This will authenticate the machine using the IP Address from which it's connecting.
Once enabled, the following configuration is recommended:
1. Enter your IP ranges in the Login IP Whitelist panel located in Admin | Account Settings | Login IP Whitelist. (If you're unsure of IP ranges or address to enter here, IP Addresses are logged in the ID Validation Activity Log located under Admin | Account Settings | ID Validation Activity Log.)
2. Go to Admin | Account Settings | Security Settings, and enter the following configurations: